<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:PMingLiU;
panose-1:2 2 5 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:PMingLiU;
panose-1:2 1 6 1 0 1 1 1 1 1;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0cm;
margin-right:0cm;
margin-bottom:0cm;
margin-left:24.0pt;
margin-bottom:.0001pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:0cm;
mso-para-margin-left:2.0gd;
mso-para-margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
/* Page Definitions */
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 90.0pt 72.0pt 90.0pt;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:587883067;
mso-list-type:hybrid;
mso-list-template-ids:1560052872 1111398098 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;}
@list l0:level1
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:18.0pt;
text-indent:-18.0pt;}
@list l0:level2
{mso-level-number-format:ideograph-traditional;
mso-level-text:%2\3001;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:48.0pt;
text-indent:-24.0pt;}
@list l0:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
margin-left:72.0pt;
text-indent:-24.0pt;}
@list l0:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:96.0pt;
text-indent:-24.0pt;}
@list l0:level5
{mso-level-number-format:ideograph-traditional;
mso-level-text:%5\3001;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:120.0pt;
text-indent:-24.0pt;}
@list l0:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
margin-left:144.0pt;
text-indent:-24.0pt;}
@list l0:level7
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:168.0pt;
text-indent:-24.0pt;}
@list l0:level8
{mso-level-number-format:ideograph-traditional;
mso-level-text:%8\3001;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:192.0pt;
text-indent:-24.0pt;}
@list l0:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
margin-left:216.0pt;
text-indent:-24.0pt;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="ZH-TW" link="#0563C1" vlink="#954F72" style="text-justify-trim:punctuation">
<div class="WordSection1">
<p class="MsoNormal"><span lang="EN-US">Dear Sir/Madam,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We are facing compatibility issue on our PS5007 NVMe device with recent 1.5 version nvme driver.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please check below issue description.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Phison PS5007 supports 7 IO queues, and if we use PS5007 with OFA driver on the platform core number>7, ex: 8-core or 12-core PC, we will see PC hang up and cannot enter OS like below:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><img width="538" height="302" style="width:5.6041in;height:3.1458in" id="_x0000_i1025" src="cid:image001.jpg@01D2D2FA.6FA70740"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">After debugging on our side, we found the fail is caused by below flow:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">---------------------------------------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">……….<o:p></o:p></span></p>
<ol style="margin-top:0cm" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:-18.0pt;mso-para-margin-left:0gd;mso-list:l0 level1 lfo1">
<span lang="EN-US">SntiTranslateModeSense()<o:p></o:p></span></li></ol>
<p class="MsoListParagraph" style="margin-left:18.0pt;mso-para-margin-left:0gd"><span lang="EN-US">……….<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">2.IoCompletionRoutine()<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> if (pDpc != NULL) {<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> ASSERT(pAE->ntldrDump == FALSE);<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> if (<span style="color:red">pAE->MultipleCoresToSingleQueueFlag</span>) {<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <span style="color:red">StorPortAcquireSpinLock(pAE, StartIoLock, NULL, &StartLockHandle); --------------------</span></span><span lang="EN-US" style="font-family:Wingdings;color:red">à</span><span lang="EN-US" style="color:red">
execute lock<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> } else {<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> StorPortAcquireSpinLock(pAE, DpcLock, pDpc, &DpcLockhandle);<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> }<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> }<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">………<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">callStorportNotification = pSrbExtension->pNvmeCompletionRoutine(pAE, (PVOID)pSrbExtension)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> && (pSrbExtension->pSrb != NULL);<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">…….<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">3.SntiTranslateModeSenseResponse()<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:18.0pt;mso-para-margin-left:0gd"><span lang="EN-US">…….<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">case MODE_SENSE_RETURN_ALL:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">…….<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">if (supportsVwc == TRUE) {<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> pSrbExt->pNvmeCompletionRoutine = SntiCompletionCallbackRoutine;<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> /* Finally, make sure we issue the GET FEATURES command */<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> SntiBuildGetFeaturesCmd(pSrbExt, VOLATILE_WRITE_CACHE);<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> ioStarted =
<span style="color:red">ProcessIo</span>(pSrbExt->pNvmeDevExt,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> pSrbExt,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> NVME_QUEUE_TYPE_ADMIN,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">
<span style="color:red">TRUE</span>);<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">4.ProcessIo() <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> ……..<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> if (<span style="color:red">AcquireLock == TRUE</span>) {<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <span style="color:red">StorPortAcquireSpinLock</span>(pAdapterExtension,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> StartIoLock,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> NULL,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> &hStartIoLock);
<span style="color:red">----------------------</span></span><span lang="EN-US" style="font-family:Wingdings;color:red">à</span><span lang="EN-US" style="color:red"> double execute lock and cause (Assertion failure - code c0000420)</span><span lang="EN-US" style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:red"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> } <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">---------------------------------------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Since many users are now using our PS5007 device with 8-core or 12-core PC, they are facing this issue right now. Could you please help to modify driver to solve this problem asap?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Any unclear point, please kindly let us know.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you very much for the help!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Justina Lai<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">#5707<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
</div>
<br>
<font face="Arial" color="Gray" size="3"><br>
This message and any attachments are confidential and may be legally privileged. Any unauthorized review, use or distribution by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please immediately notify
the sender, completely delete the message and any attachments, and destroy all copies. Your cooperation will be highly appreciated.<br>
</font>
</body>
</html>